Shipping

  • PENINSULA (Spain and Portugal)

    Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Addresses Delivery times: Once the order has been placed in our warehouse, it will be delivered to the address provided in the next 48h to 72h (business days). In the event that the delivery was made and there was no one at home, a second attempt is made the next day. If they could not deliver the order on the second attempt, the package will be available at the Post Office for 14 days. MRW Delivery times: Once the order has been placed in our warehouse, the order must receive it within the next 24 hours (working days). This type of shipment has cash on delivery. This payment method entails a commission of € 3 (VAT included) It is essential that we have your telephone account in your customer account to confirm the order and to facilitate it to the transport agency. No cash on delivery order will be sent until confirmed by telephone or email with the customer.

  • BALEARICS

    Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Addresses Delivery times: Once the order has been placed in our warehouse, it will be delivered to the address provided in the next 48h to 72h (business days). In the event that the delivery was made and there was no one at home, a second attempt is made the next day. If they could not deliver the order on the second attempt, the package will be available at the Post Office for 14 days.

  • CANARY ISLANDS

    The price shown for the Canary Islands does not include VAT. The customer must pay the IGIC when the package reaches its destination. Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Certified Letter The delivery time of the order since leaving our warehouse is 7 business days. It has a tracking number.

  • CEUTA AND MELILLA

    Customers with shipments to Ceuta and Melilla must pay the amount of the DUA in addition to the shipping cost and the Local Tax of Ceuto or Melilla. Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Certified Letter The delivery time of the order since leaving our warehouse is 7 business days. It has a tracking number.

  • EUROPE1

    Germany, France, Austria, Belgium, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Czech Republic, Poland, Hungary and Switzerland. GLS The deadline for order delivery to European countries after handling the warehouse is 5 business days. DHL The delivery time of order to European countries after handling the warehouse is 48 hours maximum on business days.

  • EUROPE2

    Norway, Sweden, Ireland, Estonia, Latvia, Lithuania, Bulgaria, Slovakia, Slovenia, Finland, Croatia, Romania and Bulgaria. GLS The deadline for order delivery to European countries after handling the warehouse is 5 business days. DHL The delivery time of order to European countries after handling the warehouse is 48 hours maximum on business days.

  • REST OF THE WORLD

    USA, Canada, Colombia, Guatemala, Nicaragua, Costa Rica, Panama, Brazil, Paraguay, Uruguay, Argentina, Ecuador, Honduras, Chile, Peru, Greece, Cyprus, Malta, Andorra, Australia, New Zealand, Saudi Arabia, Armenia , Bahrain, Qatar, China, South Korea, United Arab Emirates, Philippines, Georgia, India, Israel, Japan, Jordan, Kuwait, Malaysia and Singapore. The prices of shipments to countries that are not named above must add VAT and declare it at the customs office of the country of destination. DHL The delivery time of order to European countries after handling the warehouse is 48 hours maximum on business days.

Delivery Address Changes

To make a change of delivery address once the order has been sent, the customer must pay again the shipping costs for € 4. Shipments to the Canary Islands, Ceuta and Melilla may not change the delivery address once the order has been sent. For international shipments, consult the costs for change of address.

New Shipments for «Absent»

The transport agency makes 2 delivery attempts at the address indicated by the customer. If in these 2 attempts the customer is not at home and it is not possible to locate it, the order will be returned to our warehouses. In this case, if the customer wants to recover the order, he will have to pay again shipping costs for € 4.