Shipping

  • PENINSULA (Spain and Portugal)

    Oficina de Correos Plazos de entrega: Una vez que el pedido ha sido realizado en nuestro almacén, estará disponible en las próximas 48h a 72h (días hábiles) en la oficina de Correos correspondiente. Los pedidos enviados a la Oficina de Correos, deben ser retirados antes de que pasen 15 días. Una vez transcurridos los 15 días, Correos nos devuelve automáticamente el paquete sin previo aviso. En el caso de que el cliente quiera recuperar el pedido, tendrá que abonar de nuevo los gastos de envío por valor de 5€. Si prefiere que se le devuelva el dinero, el abono será del valor de los productos menos 5€ correspondientes al coste de la devolución envío. Correos Domicilio Plazos de entrega: Una vez que el pedido ha sido realizado en nuestro almacén, se entregará en el domicilio facilitado en las próximas 48h a 72h (días hábiles). En el caso de que la entrega se efectuase y no hubiera nadie en el domicilio, se hace un segundo intento de entrega al día siguiente. Si tampoco pudieran hacer entrega del pedido en el segundo intento, el paquete estará en la oficina de Correos disponible durante 14 días. MRW Plazos de entrega: Una vez que el pedido ha sido realizado en nuestro almacén, el pedido deberá recibirlo en las próximas 48-72h hábiles. Este tipo de envío dispone de pago contrareembolso. Este método de pago conlleva una comisión de 3€ (IVA Incluído) Es imprescindible que dispongamos en su cuenta de cliente de su teléfono para poder confirmar el pedido y para facilitarlo a la agencia de transportes. No se enviará ningún pedido contrareembolso hasta no ser confirmado vía telefónica o email con el cliente.

  • BALEARICS

    Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Addresses Delivery times: Once the order has been placed in our warehouse, it will be delivered to the address provided in the next 48h to 72h (business days). In the event that the delivery was made and there was no one at home, a second attempt is made the next day. If they could not deliver the order on the second attempt, the package will be available at the Post Office for 14 days.

  • CANARY ISLANDS

    The price shown for the Canary Islands does not include VAT. The customer must pay the IGIC when the package reaches its destination. Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Certified Letter The delivery time of the order since leaving our warehouse is 7 business days. It has a tracking number.

  • CEUTA AND MELILLA

    Customers with shipments to Ceuta and Melilla must pay the amount of the DUA in addition to the shipping cost and the Local Tax of Ceuto or Melilla. Post Office Delivery times: Once the order has been placed in our warehouse, it will be available in the next 48h to 72h (working days) at the corresponding Post office. Orders sent to the Post Office must be withdrawn before 15 days have passed. After 15 days, Correos automatically returns the package without prior notice. In the event that the customer wants to recover the order, he will have to pay again the shipping costs for € 5. If you prefer that the money be returned, the payment will be of the value of the products minus € 5 corresponding to the cost of the return shipping. Certified Letter The delivery time of the order since leaving our warehouse is 7 business days. It has a tracking number.

  • EUROPE1

    Alemania, Francia, Austria, Bélgica, Irlanda, Italia, Luxemburgo, Países Bajos, Reino Unido, República Checa, Polonia, Hungría y Suiza. GLS El plazo de entrega de pedido a países europeos tras la manipulación del almacén es de 5 días hábiles.

  • EUROPE2

    Noruega, Suecia, Irlanda, Estonia, Letonia, Lituania, Bulgaria, Eslovaquia, Eslovenia, Finlandia, Croacia, Rumanía y Bulgaria. GLS El plazo de entrega de pedido a países europeos tras la manipulación del almacén es de 5 días hábiles.

Delivery Address Changes

To make a change of delivery address once the order has been sent, the customer must pay again the shipping costs for € 4. Shipments to the Canary Islands, Ceuta and Melilla may not change the delivery address once the order has been sent. For international shipments, consult the costs for change of address.

New Shipments for «Absent»

The transport agency makes 2 delivery attempts at the address indicated by the customer. If in these 2 attempts the customer is not at home and it is not possible to locate it, the order will be returned to our warehouses. In this case, if the customer wants to recover the order, he will have to pay again shipping costs for € 4.